The first imperative to achieving success in any enterprise initiative with a diverse pool of stakeholders and users, whether it be a DAM or SharePoint roll-out, or a social media communication plan, is to create a shared view of success …
Being a good story teller is one half of being part of a productive conversation… being a good listener is the other half. The same is true when it comes to social media monitoring and engagement. Listening to the social …
This article from KM (Knowledge Management) World magazine was published in September 2009. They interviewed me as part of a overview of how several companies are using digital asset management (DAM) systems, and particularly how UNICEF is managing rich media …